TERMS AND CONDITIONS OF THE WWW.PRINT.GG WEBSITE

1 GENERAL PROVISIONS

1. These terms and conditions (hereinafter referred to as the "Terms and Conditions") set out the rules for the sale of custom-made printing products (hereinafter referred to as the "Products") via the website, as well as the rights and obligations of the parties with regard to the contracts concluded.
2. The website is operated at the following address: www.print.gg by the company: ADV Group Sp. limited liability company street Nowogrodzka 50/515, 00-695 Warsaw, (hereinafter referred to as: "Seller" or "Service Provider"), which is the owner of the print.gg website (hereinafter referred to as: "Website" or "Shop"), as well as its Administrator.
3. Detailed Seller Information: Company Name: ADV Group Sp. limited liability company headquarters ul. Nowogrodzka 50/515, 00-695 Warsaw, Tax Identification Number (NIP) 7393908555, National Business Registry Number (REGON) 369114730, registered in the National Court Register under number 0000706702, tel. +48 660880777, e-mail: pro@print.gg 4. The Products are sold by the Seller both to natural persons who do not conduct business activity and to natural persons who conduct business activity and purchase Products from the Seller for purposes not directly related to their business or professional activity (hereinafter referred to as "Consumers"), as well as other entities, i.e. natural persons conducting business activity and purchasing Products from the Seller for purposes directly related to that business or professional activity, legal persons, as well as organisational units without legal personality. Both Consumers and other entities making purchases in the online shop www.print.gg are hereinafter referred to in these Terms and Conditions as "Buyers".

2 RULES OF OPERATION OF THE WEBSITE AND THE SUBJECT OF SALE

1. The shop conducts retail sales via the Internet, based on these Terms and Conditions. The items for sale are digital and printed products. The products available in the Shop are free from physical and legal defects.
2. The specific characteristics and properties of the Products offered by the Seller are presented on the Shop's website.
3. The entity providing online payment services is Blue Media S.A.
4. Available payment methods: Payment cards: Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro.

3 TERMS OF USE OF THE WEBSITE, PLACING ORDERS, CONCLUDING AGREEMENTS, PROVISION OF SERVICES AND SELLER'S LIABILITY

1. The information contained on the Store's website does not constitute an offer within the meaning of the Civil Code. By placing an order, the Buyer makes an offer to purchase a specific Product.
2. To make a purchase through the Shop, the Buyer should open the website at www.print.gg and, after reviewing the Products offered on the website, select the Product of interest and place an order using the form provided on the Shop's website. When completing the form, the buyer should read the Terms and Conditions and decide whether to accept or reject them.
3. In order to use the Website, you must create an account in the www.print.gg system. An account is created by completing a short form on the Website.
4. The information provided by the Buyer when creating an account should be accurate and up to date. The condition for the execution of the order is that the Buyer provides data enabling the verification of the Buyer and the recipient of the Products.
5. A customer's account in the print.gg system may be closed or blocked by the Administrator in the event of non-compliance with the Terms and Conditions by the customer or in the event of termination of cooperation with the customer, of which the customer will be informed by the Seller. The Seller reserves the right to store customer data (data entered by the customer when creating an account) and all data relating to orders placed by a customer whose account has been deleted, in accordance with the rules set out in § 6 of the Terms and Conditions.
6. Buyers can place orders 24 hours a day, every day of the year, including Sundays and public holidays.
7. When making purchases, the Buyer places an order by adding the Product presented in the Shop to the basket. Each Product has available parameters that the Buyer selects/specifies independently. Depending on the selected Product parameters, the Product price and shipping date are displayed. Then, after selecting the delivery method and location as well as the payment method, the Buyer confirms the order by clicking the "Order with obligation to pay" button. Before clicking the "Order with obligation to pay" button, the buyer enters the data necessary to issue an invoice in the form. A buyer who is also a consumer may also indicate on the order form that they do not wish to receive an invoice, in which case they will only receive an accounting document with the Product. The buyer also has the option of indicating their preferred delivery address and recipient of the Product on the order form.

7.1 The order processing time is counted from the moment of obtaining positive payment authorisation.

8. The condition for the Seller to fulfil the order is that the Buyer places an order on the website www.print.gg and performs all the required actions described in § 3 of the Terms and Conditions, including, in particular, uploading the file in the manner described in § 3 point. 9 of the Terms and Conditions, as well as (in rare cases) the Buyer's response to additional questions from the Seller (contractor).
9. Print materials – graphic files
10. Materials sent by the Buyer for printing should be prepared according to the specifications of the www.print.gg website. Specifications and mock-ups are available on each Product page. The website www.print.gg offers several options for uploading files, depending on the Product selected by the Buyer and the file size. Each file is checked for compliance with the Seller's specifications. In some cases, the www.print.gg website makes minor adjustments (in accordance with the specification), but in each such case, the Buyer is informed of them and, before the final execution of the modified order, the Buyer accepts it or makes further adjustments, which must be agreed with the Seller. The buyer may also cancel the order if they do not accept the modifications made by the seller. It is also possible for the Buyer to accept a file that does not comply with the Website's specifications; however, in such a case, any complaint regarding non-compliance with the Website's specifications made at the Buyer's express request may not be considered by the Seller. b. The website www.print.gg is not responsible for the content of works sent by the Buyer and does not correct the content of materials sent by the Buyer. However, if the materials sent by the Buyer contain illegal content, the Website may refuse to fulfil the order. c. The www.print.gg website records all actions performed by the Buyer (including information about the date and time of uploading the image file, making the payment, etc.). In case of disputes, they will be reproducible by both the Buyer and the Seller. d. Acceptance of rejected files. Clicking the "Accept file despite rejection" button means that the Buyer accepts the image file, including its errors, and submits the order for processing. Such orders are not subject to complaints within the scope indicated by the Seller and, despite such indication, technical errors accepted by the Buyer. e. The seller does not archive image files. Files uploaded to the FTP server and sent by the Buyer for the purpose of order fulfilment are deleted after 90 days. f. Post-production waste and production surpluses are utilised by a company that purchases waste paper.
11. After the Buyer has provided all the necessary details, a summary of the order will be displayed, including: a description of the order, the unit and total price of the Products ordered, the Buyer's details and address, as well as the details and address of the recipient of the Product if it is a person other than the Buyer, and additionally the details for issuing a VAT invoice.
12. The ordering procedure ends when the Buyer selects the "Order with payment obligation" option. Completing this action means placing an order with an obligation to pay. An e-mail confirming the Seller's acceptance of the order for fulfilment, containing all information required by law, will be sent to the e-mail address provided by the Buyer when placing the order. Subsequently, current information about the progress of the order will be sent to the e-mail address provided by the Buyer. After placing an order, www.print.gg will communicate with the Buyer via e-mail or, if necessary, by telephone through a consultant. E-mail messages will contain information about the status of the order and any necessary decisions (only in certain situations, if necessary for the proper execution of the order) that the Seller expects the Buyer to make.
13. The Seller reserves the right not to accept an order for fulfilment, of which it shall inform the Buyer no later than within 48 hours of receiving the order.
14. Upon receipt by the Buyer at the specified e-mail address of confirmation of acceptance by the Seller of the order for execution containing all information required by law, sent on a durable medium, the Buyer concludes a contract with the Seller for the sale of the Products covered by the order.
15. The sales agreement may be concluded on behalf of the Buyer only by an adult with full legal capacity or, in the case of a Buyer who is not a natural person, by a person authorised to represent the Buyer and incur liabilities on their behalf.
16. In the event that the Buyer orders a Product that must be manufactured, modified or shipped in accordance with the Buyer's individual request, all details of the fulfilment of such an order must be agreed upon by the Parties prior to the Seller accepting the order for fulfilment. The detailed commercial terms and conditions for the fulfilment of such a non-standard order must be agreed upon by the Parties in writing or via email correspondence before the Seller accepts the order for fulfilment.
17. The Seller shall deliver the Product to the Buyer within the time limit specified on the Store's website or, in the case of Products made to the Buyer's individual order, within the time limit agreed with the Buyer and specified in the e-mail correspondence sent to the Buyer.
18. The Product dispatch date is calculated as follows:
19. from the moment the Buyer receives confirmation of acceptance of the order for execution - if payment is made by the Buyer upon receipt of the Product - in cash to the courier or in cash or by payment card to the Seller's representative (in the case of personal collection at the Seller's premises), or b. from the moment the entire amount of remuneration due for the Product ordered by the Buyer is credited to the Seller's account - if the payment is made by the Buyer before the Seller begins to fulfil the order (by bank transfer to the Seller's account).
20. The product is sent by the Seller to the address in Poland indicated by the Buyer, at the Seller's expense. Products are not shipped to addresses outside Poland. The condition for delivering the Product to the Buyer is payment of the full price for the Product.
21. The product is shipped by the Seller via a courier company. Parcels are delivered between 8:00 a.m. and 8:00 p.m. on working days. If the Buyer is not present, a delivery notice will be left. In the event of non-delivery of the Product for reasons attributable to the Buyer or the recipient of the Product and the need for the Seller to resend it, the Buyer may be charged for the costs of resending the Product. The method of packaging the Product is always chosen by the Seller and takes into account the specific nature of the Product being shipped. It is also possible to collect the Product in person at the Seller's premises, as well as to send the Product using parcel lockers.
22. The Seller recommends that upon receipt of the parcel, the Buyer checks its contents in the presence of the delivery person to verify that the Product has not been damaged during delivery. In the event of any violations or damage, the Buyer should request the delivery company to draw up a damage report, noting any reservations regarding the condition of the shipment. Notwithstanding the above, it is recommended that complaints regarding damage to the Product during transport also be made in the manner specified in § 5(1). 9 of the Terms and Conditions, no later than within 5 days from the date of receipt of the shipment by the Buyer.
23. Receipt of the parcel from the courier must be confirmed by a legible signature of the Buyer (or a person authorised by the Buyer to receive the parcel) against a receipt. Upon acknowledgement of receipt, the ownership of the Product and all risks associated with the possession and use of the Product, in particular the risk of loss or damage to the Product, shall pass to the Buyer.
24. In the event of a delay in delivery, it is recommended that the Buyer note this fact on the consignment note in the presence of a representative of the courier company. In such a case, the Buyer should also specify the date and time of delivery on the consignment note.
25. In the event of an unjustified refusal to accept a parcel containing the Product by the Buyer, the parcel shall be returned to the Seller at the Buyer's expense. In such a case, the Buyer – despite not collecting the Product – is also obliged to pay the Seller for the Product which the Buyer has unjustifiably refused to collect. The content of this section does not exclude or in any way limit the rights of the Buyer who is also a Consumer, referred to in § 5 of these Terms and Conditions.
26. The Seller reserves the right to verify the correctness and authenticity of each order by contacting the Buyer by telephone at the number provided by the Buyer in the order form. Telephone contact will only be available on working days between 8:00 a.m. and 6:00 p.m. 25. The seller reserves the right not to fulfil an order in the following cases:
27. receiving a reply e-mail stating that the order confirmation e-mail did not reach the addressee after sending an e-mail confirming the acceptance of the order for processing, c. receiving an incorrectly completed order form d. inability to contact the Buyer in the manner specified in § 3 point. 24 of the Terms and Conditions, in order to verify the content of the order placed or to clarify the details of the order. in the case described in § 4(1) 7 of the Regulations f. the Seller's refusal to accept the order for fulfilment due to errors in the file uploaded by the Buyer, which was not subsequently renewed by the Buyer.

In any case where the Seller fails to fulfil an order and has received payment for such an order, they are obliged to refund such payment within 14 calendar days from the date of the decision not to fulfil the order. The Seller informs that when placing an order, the Buyer should take into account the fact that:

4 SELLER'S REMUNERATION AND METHOD OF PAYMENT

1. The prices of the Products are gross prices (including VAT) and are expressed in PLN. All other costs (if any) that the Buyer is obliged to bear are always specified next to the price of the Product.
2. Each Product sent is accompanied by a proof of purchase, which the Seller issues and sends together with the purchased Product. The Seller also allows the Product to be sent to an address other than the address to which the proof of purchase will be sent.
3. The Seller reserves the right to change the prices of Products offered by the Shop, introduce new Products to the Shop's offer, conduct and cancel promotional campaigns on the Shop's website, and grant additional discounts to Buyers (on terms set out in separate Discount Campaign Terms and Conditions) or introduce changes thereto. The above does not affect orders placed before the date of entry into force of the change in price or promotional (discount) terms, which will be fulfilled according to the existing rules.
4. Promotions in the Shop cannot be combined, unless the terms and conditions of a given promotion state otherwise.
5. The forms of payment accepted by the Shop are bank transfer, credit card, postal order, and online transfer via PayNow and PayPal. Available payment methods: Payment cards: Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro (prepaid).
6. The Seller also allows the Buyer to pay upon delivery of the Product – in cash to the courier.
7. If, when concluding the contract, the Buyer undertook to pay for the ordered Product in the form specified in section 5 of this paragraph (prepayment), failure to pay for the ordered Product within 14 calendar days from the date of placing the order will result in the transaction being considered invalid and automatically cancelled.
8. The entity providing online payment services for card payments is Blue Media S.A.

5 RIGHT TO WITHDRAW FROM THE CONTRACT, COMPLAINTS AND QUALITY GUARANTEE

In accordance with Article 27 of the Act of 30 May 2014. on consumer rights (Journal of Laws of 2014) item 827), the Consumer has the right to withdraw from the contract without giving any reason and without incurring any costs, except for the costs specified in point 9 of this paragraph, within 14 (fourteen) days. The period for withdrawing from the contract begins:

1. for a contract under which the Seller delivers the Product and is obliged to transfer its ownership – from the moment the Product is taken into possession by the Consumer or a third party designated by the Consumer other than the carrier, and in the case of a contract which:
2. covers multiple Products that are delivered separately, in batches or in parts – from the moment of taking possession of the last Product, batch or part, b. consists in the regular delivery of Products for a specified period of time – from the moment of taking possession of the first Product;
3. for other agreements – from the date of conclusion of the agreement.
4. In the event of withdrawal from the contract, the contract shall be deemed not to have been concluded. If the Consumer has submitted a statement of withdrawal from the contract before the Seller has accepted their offer, the offer ceases to be binding.
5. The consumer may withdraw from the contract by submitting a statement of withdrawal from the contract to the Seller. When withdrawing from the contract, the consumer may use the model withdrawal form provided below, but this is not mandatory.
6. If it is necessary to refund the funds for a transaction made by the customer with a payment card, the seller shall make the refund to the bank account assigned to the Ordering Party's payment card.

TEMPLATE FOR DECLARATION OF WITHDRAWAL FROM THE AGREEMENT

Form to download to your hard drive: Download PDF form (this form should be completed and returned only if you wish to withdraw from the contract) Addressee (send to): ADV Group Sp. limited liability company street Nowogrodzka 50/515, 00-695 Warsaw, e-mail: ok@print.gg " - I/We* ............ hereby inform* about my/our* withdrawal from the contract of sale of the following items*......./the contract for the delivery of the following items*...../the contract for the performance of the following items*......./the provision of the following service* - Date of conclusion of the contract*.........../receipt*................ - Name and surname of the consumer(s) ........... - Address of consumer(s) ................. - Signature of consumer(s) ..............(only if the form is sent in paper form) - Date ......................” (*) delete as appropriate

4. To meet the deadline for withdrawing from the contract, it is sufficient to send a statement before its expiry. The consumer may also withdraw from the contract by sending a statement by post to the Store's address indicated in section 3 above or by e-mail to ok@print.gg using the contract withdrawal form template indicated in section 3 above this paragraph or by sending another statement of withdrawal from the contract with equivalent content.
5. The Seller is obliged to immediately send the Consumer, on a durable medium (e.g. by e-mail), confirmation of receipt of the statement of withdrawal from the contract submitted in the manner referred to in paragraph 4.
6. Refunds of payments received from the Consumer, including the costs of delivering the Product to the Consumer, shall be made no later than within 14 (fourteen) calendar days from the date of receipt by the Seller of the Consumer's statement of withdrawal from the sales contract. The Seller shall refund the payment using the same method of payment as used by the Consumer, without the Consumer incurring any fees related to the refund, unless the Consumer has expressly agreed to a different method of refund, which does not involve any costs for the Consumer. If the Consumer has chosen a method of delivery other than the cheapest standard method of delivery offered by the Seller, the Seller shall not be obliged to reimburse the Consumer for the additional costs incurred by the Consumer.
7. If the Seller has not offered to collect the Product from the Consumer themselves, they may withhold the refund of payments received from the Consumer until they receive the Product back or until the Consumer provides proof of its return, whichever occurs first.
8. The consumer is obliged to return the Product to the Seller or hand it over to a person authorised by the Seller to collect it immediately, but no later than 14 days from the date on which they withdrew from the contract, unless the Seller has offered to collect the Product themselves. To meet the deadline, it is sufficient to send the Product back before its expiry.
9. The consumer shall only bear the direct costs of returning the Product.
10. If, in performing the sales contract, the Seller delivered the Product to the Consumer to the place where the Consumer resided at the time of concluding the contract, the Seller is obliged to collect the Product at its own expense if, due to the nature of the Product, it cannot be returned by regular post.
11. The consumer shall be liable for any reduction in the value of the Product resulting from its use in a manner exceeding that necessary to ascertain the nature, characteristics and functioning of the Product.
12. In accordance with the provisions of Article 38 of the Act of 30 May 2014. Regarding consumer rights, the right to withdraw from a distance contract does not apply to the Consumer in relation to a contract:
13. where the subject of the service is a non-prefabricated Product, manufactured according to the Consumer's specifications or serving to satisfy their individual needs; b. where the subject of the contract is a Product that is subject to rapid deterioration or has a short shelf life; c. where the subject of the contract is a Product delivered in sealed packaging which, once opened, cannot be returned for health or hygiene reasons, if the packaging was opened after delivery; d. in which the subject of the contract are Products which, after delivery, due to their nature, are inseparably connected with other items; e. where the subject of the contract are Products constituting audio or visual recordings or computer programmes delivered in sealed packaging, if the packaging has been opened after delivery;
14. A consumer who has concluded a distance contract or an off-premises contract has the right to withdraw from it without giving any reason within 14 days.

The above provision does not exclude the Seller's liability specified in point 13 and subsequent paragraphs below this paragraph. The Seller shall be liable to the Consumer, as well as to other Buyers who are not Consumers, under the quality guarantee and warranty for defects in the delivered Products, on the general terms and conditions set out in the Civil Code (Journal of Laws of 2014). item 121 ) and the provisions of these Regulations based on these principles, subject to the provisions of paragraph 20 of this paragraph. Complaints should be submitted via the website www.print.gg in the "My account - complaints" tab. Complaints may also be sent to the Seller's registered office address: ADV Group Sp. limited liability company street Nowogrodzka 50/515, 00-695 Warsaw. When submitting a complaint, you must deliver the Product subject to complaint to the Seller together with a description of the complaint. Any other comments regarding the Product being returned, such as photographs of the Product or scans of damage or destruction reports, may be sent by the Buyer to ok@print.gg. If the complaint is rejected, the Buyer may be charged for the costs incurred by the Seller in connection with the collection of the Product subject to complaint and its re-shipment to the recipient. The seller shall make every effort to consider the complaint – regardless of the type of report – within 24 hours from the moment of reporting. However, in no case shall the complaint be considered later than within 14 (fourteen) calendar days from the date of its submission. In each case, the Seller shall notify the Buyer within the above-mentioned time limit about the further course of action. If the Seller accepts the complaint, the defect in the Product shall be immediately removed by the Seller and the Product repaired or, if the defect cannot be removed, a new Product shall be sent to the Buyer within the time limit specified in paragraph 16 above. If the Buyer who submits a complaint exercising their rights under the quality guarantee for the purchased Product withdraws from the contract with the Seller, the rights and obligations of the parties shall be governed by the provisions of the Civil Code, and the provisions of sections 3-17 of this paragraph shall apply accordingly to the procedure and manner of returning the Product. If the Buyer who submits a complaint exercising their rights under the warranty for the purchased Product withdraws from the contract with the Seller, the rights and obligations of the parties shall be governed by the provisions of the Civil Code, and the provisions of sections 3-17 of this paragraph shall apply to the procedure and manner of returning the Product. In the case of contracts concluded with Buyers who are not Consumers within the meaning of Article 221 of the Civil Code, pursuant to Article Pursuant to Article 558 § 1 of the Civil Code, the Seller's liability under the warranty is excluded. The Buyer may submit complaints regarding defective Products by exercising their rights under the quality guarantee provided by the Product manufacturer on the terms specified by the manufacturer, or by exercising their rights under the warranty to which the Buyer, who is also a Consumer within the meaning of Article 221 of the Civil Code against the Seller in connection with the Product's non-compliance with the contract.

6 PRIVACY AND SECURITY

1. The Seller is aware that protecting the Buyer's personal data is a priority. The Seller undertakes to comply with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the GDPR), as well as other generally applicable laws on personal data protection.
2. The seller undertakes to maintain the security and confidentiality of the personal data obtained. All service employees have been properly trained in the processing and protection of personal data. The seller has established internal procedures to ensure data confidentiality and processing in a manner that prevents access by third parties.
3. The personal data of Website Users, within the scope of services provided by the Seller, are processed only if the Seller has one of the legal grounds for their processing permitted by the GDPR and only for the purpose appropriate to that ground. The Seller shall not disclose personal data obtained from Users to third parties, except for entities cooperating with the website, e.g. payment system operators and courier and shipping companies that process payments for goods purchased on the website and deliver the purchased goods to Buyers, as well as hosting companies. In such cases, the amount of data transferred to companies cooperating with the service is limited to the minimum required.
4. Users have the following rights in relation to our processing of their personal data:

• the right to access your data, including obtaining a copy of the data,
• the right to request rectification of data,
• the right to erasure (in certain situations),
• the right to lodge a complaint with a supervisory authority dealing with personal data protection,
• the right to restrict data processing,
• the right to object (in certain situations).

If data is processed on the basis of consent, Users may additionally exercise their right to withdraw consent to the extent that data is processed on this basis. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. If the User's data is processed on the basis of consent or as part of the service provided (the data is necessary for the provision of the service), the User may exercise the right to transfer personal data.

5. The administrator of personal data is ADV Group Sp. limited liability company with its registered office at ul. Nowogrodzka 50/515, 00-695 Warsaw
6. Detailed information regarding the protection and processing of personal data is contained in the document available on the Store's website entitled: Privacy Policy.

7 INTELLECTUAL PROPERTY

The address of the Seller's online shop is: www.print.gg, and the content of the website www.print.gg is subject to copyright and is protected by Polish copyright and intellectual property law. The rights to the Print GG Online service and its content belong to ADV Group Sp. limited liability company All logos, proper names, graphic designs, films, texts, forms, scripts, source codes, passwords, trademarks, and service marks are registered trademarks and belong to print.gg. Downloading, copying, modifying, reproducing, transmitting or distributing any content from www.print.gg without the owner's consent is prohibited. Any breach of the above provisions will be prosecuted in court.

8 FINAL PROVISIONS

1. In matters not covered by these Terms and Conditions, the provisions of generally applicable law shall apply, including in particular the provisions of legal acts referred to in these Terms and Conditions, and in the case of Buyers who are not Consumers within the meaning of the provisions of the Act of 23 April 1964 - Civil Code (Journal of Laws U. 2014.121. j. t.), as well as the provisions of the General Terms and Conditions of Sale available on the Store's website.
2. The provisions of these Terms and Conditions are not intended to exclude or limit any rights of the Buyer who is also a Consumer within the meaning of the provisions of the Act of 23 April 1964 - Civil Code (Journal of Laws U. 2014.121. j. t. ), to which he is entitled under mandatory provisions of law. In the event of any inconsistency between the provisions of these Terms and Conditions and the above provisions, the latter shall prevail.
3. The Seller reserves the right to amend these Terms and Conditions. The change is made by posting the new Terms and Conditions on the website www.print.gg.
4. Orders placed during the period of validity of the previous version of the Terms and Conditions, i.e. before the new Terms and Conditions were published on the Store's website, will be processed in accordance with the provisions of the previous version of the Terms and Conditions.
5. Disputes between the Seller and the Buyer who is also a Consumer shall be settled by a common court of law competent under the provisions of the Code of Civil Procedure. Any disputes arising between the Seller and the Buyer who is not a Consumer shall be settled by a common court of law competent for the Seller's registered office. A buyer who is also a consumer has the option of using an out-of-court method of handling complaints and pursuing claims before the Permanent Consumer Arbitration Court at the Provincial Trade Inspection Inspectorate located closest to the consumer's place of residence. Information on how to access the above. The rules and procedures for dispute resolution can be found at the following address: www.uokik.gov.pl, under the tab "Consumer dispute resolution".
6. These Terms and Conditions shall enter into force and remain in force from the date of their publication, i.e. 25 December 2014, but shall take into account the amendments introduced on 25 May 2018.